FAQ

Cyon has been recognized throughout the Asia/Pacific region as an organization which provides support services and customized solutions which continually exceed customer expectations. As a customer focused, results driven organization, Cyon continues to provide solutions to all clients that continually meet expectations. Some of the value added products and services provided by Cyon include:-

Cyon provides a full range of services which aim at supporting the Syllabus Plus implementation, and continually monitor your Syllabus Plus solution to provide process improvement consultancy. We have a proven track record of continually finding smarter solutions to Syllabus Plus Institutions - which results in better management planning, and provides a much higher acceptance rate than any other scheduling solution. Cyon continues to improve the skill set of consultants thus maximizing your investment in Syllabus Plus.

Cyon believes no one single system should exist within a large organization without the input and interaction to other systems. Hence we provide qualified Technical Consultants who will design, specify and configure a customized link from other systems into Syllabus Plus solutions. We will also demonstrate the benefits of integrating into other systems, and build Links based on proven technology foundations designed for this purpose.

Technical Consultancy is also available through Cyon's Technical Services Team. The team's role is not only to provide advice for MIS on the efficiencies of the Syllabus Plus implementation, but with a combined skill level of over 15 years, Cyon Technical Services is fully qualified to help your organization develop customized solutions for different applications.

As the Syllabus Plus Suite has matured, organizations have found extreme value in extending the functionality of Syllabus Plus to expand into other areas of Planning and Improvement.

As a result, Cyon/Scientia have developed products which have helped all areas of Resource Management, Process Improvement and Streamlining. A range of products include:-

Web Solutions	Student Services	Facilities Management	Integration	Process Improvement
Room Booking System	Clash Free Timetables	Link to Security System (CARDAX)	SPDA - Syllabus Plus Link	A True Enterprise wide System
Data Collection System	Individual Timetables	Link to Building Management Systems	CELTIC - Exam Scheduler Link	Administration of Timetabling Staff
Activity Adjuster	Clash free Examinations	Room and Location Utilization Tools	COM, OLEDB, SQL - Foundation	Better Control of Resources
Web Server & Portal	Student Retention	Asset Booking and Tracking	Oracle or MS-SQL open Database	Future Proofing Syllabus Plus

Cyon is continually developing new solutions for ever complex needs of institutions. Please contact us for an up to date status of all products/services.